PRIVACYÂ POLICY
We at Novamedia ("we," "us," or "our") are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you register for our online courses or one-on-one session (“services”) through our website: https://courses.presentwithvision.uk ("website").
By registering for and using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
- Personal Information: When you register for our services, we may collect your name, email address, contact number, billing address, and other relevant information necessary for registration and communication.
- Payment Information: To process payments for our services, we may collect payment card information or other payment details. However, we do not store your complete payment card information on our servers.
- Technical Information: We may collect technical information, including your IP address, browser type, operating system, device information, and browsing behaviour on our website. This helps us improve your experience and troubleshoot technical issues.
- Usage Information: We may gather information about your interactions with our services, such as the pages visited, videos watched, assignments completed, and time spent on each module.
How We Use Your Information
- Registration and Communication: We use your personal information to process your registration, manage your account, and communicate with you about updates, schedules, assignments, and other relevant information.
- Payment Processing: We use your payment information to process course fees and refunds, and to prevent fraudulent transactions.
- Improving User Experience: We analyse technical and usage information to enhance our services, tailor content to your preferences, and optimise the functionality of our website.
- Marketing and Promotions: With your consent, we may use your contact details to send you marketing communications about our services, promotions, and updates. You can opt out of receiving these communications at any time.
Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: We may engage third-party service providers to assist with payment processing, course delivery, technical support, and other operational tasks.
- Legal Requirements: We may disclose your information to comply with legal obligations, respond to government requests, enforce our terms of service, or protect our rights and the safety of our users.
Your Choices
 You have the right to:
- Access and Modify: You can access and modify your personal information by logging into your account on our website.
- Opt Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- Delete Account: You can request to delete your account by contacting us. Please note that certain information may be retained for legal and operational purposes.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting on the website or notifying you by email
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected].
By registering for our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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Novamedia
42 Nightingale Road
Petts Wood
Orpington
BR5 1BQ
Tel: +44 1689 822500